Terms and Conditions

Submitting a transportation request through this website is a request only. A booking is confirmed once the El Araky team has reviewed the journey and confirmed the arrangement with you.

You are responsible for providing accurate contact details, journey details, dates, and times. Incorrect information may prevent the team from arranging or completing the transportation.

Passenger and luggage counts must reflect the actual journey. Vehicle suitability is assessed from the information you provide.

Requests are made by vehicle category. Example vehicles shown on the website are illustrative; the exact make and model are assigned according to availability and journey requirements.

Prices are confirmed after review. The validity period of a quotation is stated with the quotation. Any change to the journey may change the price.

No payment is collected through the online request form. Deposit requirements, the balance, and the approved payment methods are communicated with the confirmed quotation or booking.

Change requests should be sent to the team as early as possible. Changes are subject to availability and may affect the confirmed price.

The applicable cancellation conditions and any charges will be communicated with the confirmed quotation or booking.

Automatic flight monitoring is not currently enabled. Please inform the team promptly of any change to a flight number, schedule, or arrival time.

Pickup and meeting arrangements are confirmed once the vehicle and driver are assigned. Applicable waiting time and any related charges are communicated with the confirmed booking.

If a passenger cannot be located at the agreed pickup point and cannot be reached, the team applies the no-show conditions communicated with the confirmed booking.

Passengers are expected to behave safely and respectfully towards the driver, the vehicle, and other passengers. Service may be discontinued where safety is at risk.

Luggage must fit safely within the assigned vehicle. Items that are illegal, hazardous, or unsafe to transport are not accepted.

Child-seat and special-assistance requirements should be stated in the request so the team can confirm whether they can be arranged.

A driver or vehicle may be substituted for operational reasons with a vehicle of a comparable category.

Self-drive requests are inquiries only and are subject to the Vehicle Rental Policy, documentation, availability, and company approval.

Group requests may require multiple vehicles, coordination contacts, and confirmed timings before the arrangement is finalized.

Traffic, weather, road closures, security procedures, and similar events outside reasonable operational control may affect timings.

The website may be temporarily unavailable for maintenance or technical reasons.

You are responsible for keeping your account credentials confidential.

The brand, content, and materials published on this website belong to El Araky Limousine Services unless stated otherwise.

The limitation of liability applicable to these services requires review and approval by a qualified legal professional before final production use.

The governing law and jurisdiction applicable to these terms require review and confirmation by a qualified legal professional before final production use.

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