FAQ
Questions we are asked most
If your question is not here, call the hotline — it is faster than email.
- How do I confirm a booking?
- Send a request through the booking page and you will receive a reference number immediately. We review availability and pricing, then contact you by phone or WhatsApp to finalise the journey.
- How much does a journey cost?
- Price is on request and quoted per journey. Distance, timing, vehicle category and rental period all affect it, so we confirm one agreed figure with you before travel.
- Do you take online payment?
- No. All bookings are request-based and no payment is taken on this website. Payment is arranged directly with the team once the journey is confirmed.
- How far in advance should I book?
- A day ahead is comfortable for a car. Minivans, coaches, wedding bookings and multi-vehicle group work should be requested several days in advance.
- What happens if my flight is delayed?
- Your flight details are recorded with the request, so the pickup is scheduled around the flight and adjusted if the arrival time changes.
- Which vehicle will I get?
- You choose a vehicle category — Cars & SUVs, Minivans, or Buses & Coaches — and a model within it. Models are shown as "or similar"; the exact vehicle is confirmed by the team.
- Can I rent a car without a driver?
- Self-drive is available on selected vehicles when available, subject to documents and confirmation. Most rentals include a professional driver.
- Do you cover cities outside this list?
- We operate across all governorates of Egypt. The listed locations are simply our busiest; tell us your destination and we will quote it.
- Can I cancel a request?
- Yes. A request is not a contract — call the hotline with your reference number and we will cancel or change it.